Frequently Asked Questions
How do I place an order?
Browse the product collection, open the product you want, choose the available options, add it to cart, and complete checkout.
What if a product is out of stock?
Send us the product name through the contact page. We can check availability or suggest a similar product.
Where can I check my order status?
Use the order confirmation email or contact Ajeg with your order number if you need help checking the latest status.
Can I cancel an order?
Contact Ajeg as soon as possible with your order number. Cancellation depends on the order status and whether processing or delivery has started.